The Perfect all-in-one solution for the ultimate guest experience,
connecting every digital touchpoint - From tablets, smart phones to TV's
Enhance Customer Communication
Let guests easily make requests via
multi-language digital channel and
resolve them in real time.
Drive Higher Revenue
Simpler guest access drives more
in-room dining and service bookings,
boosting revenue
Optimize Costs & Processes
Optimize operations with DOWHAT
fully integrated with PMS and more.
Everything's just a tap away
Digital Luxury,
Redefining Hospitality
Integrating digital technology into luxury services, we deliver a new level of customer experience
- transforming guest interactions in innovative ways.
Key features
At check-in, guests receive a personalized welcome message on their smartphone, in-room TV, or tablet in multiple languages. Their name and reservation details are reflected in a customized message, delivering a unique and tailored experience.
Smart welcome systemAt check-in, guests receive a personalized welcome message on their smartphone, in-room TV, or tablet in multiple languages. Their name and reservation details are reflected in a customized message, delivering a unique and tailored experience.
Upgrade traditional paper directories with a digital solution within the in-room tablets and mobile, allowing guests to easily view hotel information. Real-time updates ensure guests always have the latest details, improving accessibility while significantly reducing front desk inquiries and enhancing operational efficiency.
Digital directory serviceUpgrade traditional paper directories with a digital solution within the in-room tablets and mobile, allowing guests to easily view hotel information. Real-time updates ensure guests always have the latest details, improving accessibility while significantly reducing front desk inquiries and enhancing operational efficiency.
A digital service that lets guests easily order everything they need with a single tap on an in-room tablet or mobile device. From amenities to services, everything is available 24/7 - designed for a truly comfortable stay
Smart order serviceA digital service that lets guests easily order everything they need with a single tap on an in-room tablet or mobile device. From amenities to services, everything is available 24/7 - designed for a truly comfortable stay
A digital service that allows guests to order dining options conveniently from their room. Using a mobile device or in-room tablet, guests can browse a diverse menu curated by the chef and place orders effortlessly.
In room dining serviceA digital service that allows guests to order dining options conveniently from their room. Using a mobile device or in-room tablet, guests can browse a diverse menu curated by the chef and place orders effortlessly.
We provide a solution that simplifies reservations for a hotel’s various facilities and programs. Guests can enjoy services exactly when they want, while hotels manage every step efficiently through an automated system.
Facility/program reservationsWe provide a solution that simplifies reservations for a hotel’s various facilities and programs. Guests can enjoy services exactly when they want, while hotels manage every step efficiently through an automated system.
Guests can easily access local tourism information and restaurant recommendations through the Smart Concierge feature. Enhance and simplify their travel experience with personalized suggestions.
Smart concierge (Tours/Restaurant)Guests can easily access local tourism information and restaurant recommendations through the Smart Concierge feature. Enhance and simplify their travel experience with personalized suggestions.
Deliver targeted visuals and videos to specific rooms or room types with smart signage - boosting visibility and unlocking new revenue opportunities.
Smart signageDeliver targeted visuals and videos to specific rooms or room types with smart signage - boosting visibility and unlocking new revenue opportunities.
Other features
Key features
Smart Welcome System
At check-in, guests receive a personalized welcome message
on their smartphones, in-room TV, or tablet in multiple languages.
Their name and reservation details are reflected in a customized
message, delivering a unique and tailored experience.
#personalizedGuestContent #LiveCheckinSync #MultilingualSupport
Digital Directory Service
Upgrade traditional paper directories with a digital solution
within the in-room tablets and mobile, allowing guests to easily
view hotel information. Real-time updates ensure guests always
have the latest details, improving accessibility while significantly
reducing front desk inquiries and enhancing operational efficiency.
#MultilingualSupport #IntuitiveUI #EasyNavigation #ReducedPaperUsage
Smart Order Service
A digital service that lets guests easily order everything they
need with a single tap on an in-room tablet or mobile device.
From amenities to services, everything is available 24/7
- designed for a truly comfortable stay
#24/7ContactlessOrders #MultilingualSupport #DetailedOrderRequests
In Room Dining Service
A digital service that allows guests to order dining options
conveniently from their room. Using a mobile device or in-room
tablet, guests can browse a diverse menu curated by the chef
and place orders effortlessly.
#RealTimeMenuInfo #AllergiesandCookingMethod #Upselling
#CustomOptions #POS/BillPrinterIntegration #DetailedMenus
#MenuRecommendations #MultilingualMenu #Reservation
Facility/Program Reservation
We provide a solution that simplifies reservations for a hotel's
various facilities and programs. Guests can enjoy services
exactly when they want, while hotels manage every step
efficiently through an automated system.
#Spa&Wellness #FitnessClass #PoolandCabana #Restaurant
#Experiences/Tour/Event #RealTimeReservation #Prepayment
Smart Concierge(Tours/Restaurant)
Guests can easily access local tourism information and
restaurant recommendations through the Smart Concierge
feature. Enhance and simplify their travel experience with
personalized suggestions.
#LocalTouristInfo #Restaurant #MultilingualSupport
#ExclusiveEventDetails #Ticket&Purchase
Smart Signage
Deliver targeted visuals and videos to specific rooms or room
types with smart signage - boosting visibility and unlocking
new revenue opportunities.
#Video&ImageDisplay #AdvertisingOptimazation #TagetMarketing
#BrandPromotion #EcoFriendlySolution
Other features