The process from hardware installation to software setup takes about 4 weeks.
If necessary, the system can be up and running in as quickly as 5 days.
From the first day of implementation, the system will offer essential services, and after installation, 24-hour real-time customer support will be provided.
Based of feedback, system updates will occur regularly to ensure an optimal digital experience for customers and staff.
DOWHAT can be adopted by existing hotels, resort, and other accommodations, regardless of their facilities or whether they are newly constructed.
It is compatible with full-service hotels, limited-service hotels, and various other lodging facilities.
Furthermore, it is also being implemented in organizations within the elderly care service sector such as care homes, as well as in shared office spaces.
DOWHAT is a cloud-based smart hotel integration platform. Starting from the check-in, it provides front office services such as concierge, digital key issuance, and contactless room service.
It supports operational tasks like housekeeping, room management, and guest communication through a comprehensive platform for hotels and resorts.
DOWHAT is a unique solution in the domestic market that connects CRS (Central Reservation System) - DX (Digital Experience) - CRM (Customer Relationship Management), offering services that seamlessly integrate guest reservations and customer management.
It is an ALL-IN-ONE solution provider that connects hotel customers and staff.
The process from hardware installation to software setup takes about 4 weeks.
If necessary, the system can be up and running in as quickly as 5 days.
From the first day of implementation, the system will offer essential services, and after installation, 24-hour real-time customer support will be provided.
Based of feedback, system updates will occur regularly to ensure an optimal digital experience for customers and staff.
DOWHAT is capable of integrating with the existing PMS and RMS systems of a hotel, offering a DX-based experience.
It can provide front desk features and smart room control services without requiring the replacement of existing systems.
The integration is seamless and can be customized according to the hotel's specific requirements.
Yes, DOWHAT provides QR code-based mobile check-in services and enables keyless access through kiosks or self-service check-in.
Additionally, it offers self-service options that guests can control from their mobile devices.
DOWHAT also supports consultation to help businesses adapt the service to their needs and operational goals.
DOWHAT can be adopted by existing hotels, resort, and other accommodations, regardless of their facilities or whether they are newly constructed.
It is compatible with full-service hotels, limited-service hotels, and various other lodging facilities.
Furthermore, it is also being implemented in organizations within the elderly care service sector such as care homes, as well as in shared office spaces.
DOWHAT is a cloud-based smart hotel integration platform.
Starting from the check-in, it provides front office services such as concierge, digital key issuance, and contactless room service.
It supports operational tasks like housekeeping, room management, and guest communication through a comprehensive platform for hotels and resorts.
DOWHAT is a unique solution in the domestic market that connects CRS (Central Reservation System) - DX (Digital Experience) - CRM (Customer Relationship Management), offering services that seamlessly integrate guest reservations and customer management.
It is an ALL-IN-ONE solution provider that connects hotel customers and staff.