From check-in to check-out, DOWHAT powers everty step of the guest journey
SMARTER, FASTER, and FULLY DIGITAL.
Smart Mobile Check-In/Out
Usage Rate
Conversion Rate
from Phone Order to Smart Order
Total Labor Cost
Reduction Rate
Driving guest value and operational efficiency
with an integrated DX & AX platform for hospitality.
CRS / Booking Engine / STA
Boost revenue and simplify reservations with a CRS / Booking Engine, and DOWHAT's exclusive sales solution while starting to build valuable CRM data
DX Platform
Resolve on-site issues with DX solutions like Smart Check-in, Smart Ordering, and Digital Campaigns, collecting data to power a smarter AI CRM
AI CRM
Leverage AI agent-based customer analysis to deliver automated marketing and provide hyper-personalized guest services
Simplify everything through
DOWHAT provides the most ideal cloud-based platform
for Guests, Hoteliers and Management
For Guests
By offering various guest-facing devices, DOWHAT elevates customer convenience while strengthening the hotel’s brand presence.
For Hoteliers & Management
DOWHAT’s hotelier app and admin dashboard bring operational clarity and enhanced productivity to every team member.
Trusted by leading hotels worldwide
CRS/Booking Engine
The Start of D2C:
Your Hotel's Exclusive Booking Engine
Leverage a responsive platform and flexible upselling tools to boost revenue and delight your guests!
Mobile Check-In/Out
Mobile Check-In/Out
perfectly done from start to finish
Let guests save time and enjoy every moment with mobile check-in/out. From digital keys to receipts and essential info, everything they need, all in one place.
E-Registration
From paper to digital
enabling efficiency and sustainbility
Manage guest profiles, real-time updates, and consent agreements with ease. From seamless parking integration to front desk automation, take the first step in transforming hotel operation!
KIOSK
Enhance experience,
reduce workload with Our Kiosk Solution.
Offer fast, personalized self check-in and check-out while increasing additional revenue through upselling opportunities!
Smart Guest Service
The Perfect All-in-One Solution
for the Best Guest Experience
Just imagine. The perfect all-in-one solution for the ultimate guests experience, connecting every digital touchpoint
- From tablets, smart phones to TV's.
Smart Order Hub
Experience Smarter and More Efficient
Hotel Operations with DOWHAT
Revolutionize your hotel's ordering system to enhance service quality while simultaneously reducing costs and improving operational efficiency.
Housekeeping
Housekeeping, Smarter
Reduce complexity, boost efficiency.
Stay on top of every task with a digital checklist, automate operations, and receive real-time updates.
Collaboration Tool
Smart Communication
for Guests and Teams
Streamline guest interactions and internal teamwork with one integrated platform - designed for seamless service, faster response, and better experiences.
Smart IoT
Why does your hotel need IoT Rooms?
Don't stop at just turning lights on and off.
Go beyond basic controls - manage room temperature, lighting, and more by mobile or tablet. Leverage guests history to automate preference, pre-set room conditions, and optimize operations with smart automation.