From check-in to check-out, DOWHAT powers everty step of the guest journey
SMARTER, FASTER, and FULLY DIGITAL.
Smart Mobile Check-In/Out
Usage Rate
Conversion Rate
from Phone Order to Smart Order
Total Labor Cost
Reduction Rate
Driving guest value and operational efficiency
with an integrated DX & AX platform for hospitality.
CRS / Booking Engine / STA
Boost revenue and simplify reservations with a
CRS / Booking Engine, and DOWHAT's exclusive sales solution while starting to build valuable CRM data
DX Platform
Resolve on-site issues with DX solutions like
Smart Check-in, Smart Ordering, and Digital Campaigns, collecting data to power a smarter AI CRM
AI CRM
Leverage AI agent-based customer analysis to
deliver automated marketing and provide
hyper-personalized guest services
Simplify everything through
DOWHAT provides the most ideal cloud-based platform
for Guests, Hoteliers and Management
For Guests
By offering various guest-facing devices, DOWHAT elevates customer convenience while strengthening the hotel’s brand presence.
For Hoteliers & Management
DOWHAT’s hotelier app and admin dashboard bring operational clarity and enhanced productivity to every team member.
Trusted by leading hotels worldwide
CRS/Booking Engine
The Start of D2C:
Your Hotel's Exclusive Booking Engine
Leverage a responsive platform and flexible upselling tools
to boost revenue and delight your guests!
Mobile Check-In/Out
Mobile Check-In/Out
perfectly done from start to finish
Let guests save time and enjoy every moment with mobile
check-in/out.
From digital keys to receipts and essential info,
everything they need, all in one place.
E-Registration
From paper to digital
enabling efficiency and sustainbility.
Manage guest profiles, real-time updates, and consent
agreements with ease.
From seamless parking integration to front desk automation,
take the first step in transforming hotel operation!
KIOSK
Enhance experience,
reduce workload with Our Kiosk Solution.
Offer fast, personalized self check-in and check-out while increasing additional revenue through upselling opportunities!
Smart Guest Service
The Perfect All-in-One Solution
for the Best Guest Experience
Just imagine. The perfect all-in-one solution for the ultimate guests experience, connecting every digital touchpoint - From tablets, smart phones to TV's.
Smart Order Hub
Experience Smarter and More Efficient
Hotel Operations with DOWHAT
Revolutionize your hotel's ordering system to enhance service quality
while simultaneously reducing costs and improving operational efficiency.
Housekeeping
Housekeeping, Smarter
Reduce complexity, boost efficiency.
Stay on top of every task with a digital checklist, automate operations, and receive real-time updates.
Collaboration Tool
Smart Communication
for Guests and Teams
Streamline guest interactions and internal teamwork with one integrated platform - designed for seamless service, faster response, and better experiences.
Smart IoT
Why does your hotel need
IoT Rooms?
Don't stop at just turning lights
on and off.
Go beyond basic controls - manage room temperature, lighting, and more by mobile or tablet. Leverage guests history to automate preference, pre-set room conditions, and optimize operations with smart automation.
Simplify Operations
at your Hotel
The first Smart Hotel Total Platform Manage your daily tasks
and analyze your statistical data
A proof with numbers
37+
DOWHAT
Clients Hotel
12K+
DOWHAT
Clients Guest Room
600K+
Service exposure to
600,000 people a month
48%
Guest self-service
Checkout usage rate
27K+
Total number of
orders via DOWHAT
Clients
Manage everything with ONE SOLUTION,
Integrate
all your
existing solutions
Partners
"Smart Service begins with
stable operations and efficient workflow."